07 – Conflict Resolution & Family Dynamics

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A comprehensive guide for in-home caregivers.

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Course Content

Introduction – Welcome + Learning Objectives 2 Topics
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Understanding Conflict in Home Care 3 Topics
Video: Avoiding Miscommunication
Communication in Conflict Situations 4 Topics
Case Study 1 Topic
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Family Dynamics in Home Care 4 Topics
Video: Handling Family Disagreements
Conflict Prevention & Resolution 3 Topics
Case Study 1 Topic
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Key Takeaways
Quiz